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Documentation Index

Fetch the complete documentation index at: https://docs.landing.ai/llms.txt

Use this file to discover all available pages before exploring further.

offers various plans for . Pricing varies by region:
Credit costs are identical for both the US and EU regions.

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US Pricing

See the full details for the pricing plans and upgrade in the app. All users start on our pay-as-you-go Explore plan with free credits. After that, you can stay on the Explore plan and buy credits as needed, or upgrade to a Team or Enterprise account.
ExploreTeamEnterprise
CostPay-as-you-go
Start with 1000 free credits		Credit packs start at $250/moContact us
Credit value$1 buys 100 credits$1 buys 110 creditsContact us

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EU Pricing

is available in the EU at https://va.eu-west-1.landing.ai/. See the full details for the pricing plans and upgrade in the app. We price in US dollars across all regions. Your payment will be processed in USD using current exchange rates. All users start on our pay-as-you-go Explore plan with free credits. After that, you can stay on the Explore plan and buy credits as needed, or upgrade to a Team or Enterprise account.
ExploreTeamEnterprise
CostPay-as-you-go
Start with 1000 free credits		Credit packs start at $325/moContact us
Credit value$1 buys 76 credits$1 buys 84 creditsContact us

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Plan Features

FeatureExploreTeamEnterprise
Core Capabilities
Parsing
view supported file formats		✓✓✓
Intelligent Chunking✓✓✓
Field Extraction✓✓✓
List Extraction✓✓✓
Table Extraction✓✓✓
Figure Summaries✓✓✓
Visual Grounding✓✓✓
Split Classification✓✓✓
Multilingual documents✓✓✓
Confidence Scoring✓✓✓
Custom Processing Pipeline✓
Organization Management & Support
Users1Unlimited usersUnlimited users
Support LevelCommunityEnhancedDesignated
Security & Deployment
Rate Limits
see more details		StandardHigherPriority
Zero Data Retention (ZDR)✓✓
HIPAA (BAA) (inc. ZDR)✓✓
VPC and On-Prem Deployments✓
SLA & Uptime Guarantees✓
Single Sign-On (SSO)
see more details		✓

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Credit Costs

The credit consumption is determined by the specific API endpoint called.

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Credit Costs for the Parse APIs

This section explains credit use for these APIs:

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Documents

This pricing applies when using the parsing model. For pricing, see DPT-2 mini. The number of credits used to parse a document is based on the number of pages and the features used in parsing, as shown in the following table.
FeatureCredit CostNotes
Parsing3 credits/pageEach page processed includes parsing.
ZDR (HIPAA/BAA)+1 credit/pageAdditional charge when enabled.
Available on Team and Enterprise plans.

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Spreadsheets

This pricing applies when using the parsing model. For pricing, see DPT-2 mini. The number of credits used to parse a spreadsheet is based on the number of sheets and embedded images. For supported spreadsheet formats, see Supported File Types.
FeatureCredit CostNotes
Parsing1 credit/sheetEach sheet processed includes parsing.
Embedded images3 credits/imageCost per embedded image, chart, or logo.
ZDR (HIPAA/BAA)+1 credit/sheet
+1 credit/image		Additional charge when enabled.
Available on Team and Enterprise plans.
Example: A spreadsheet with 1 sheet and 2 embedded images:
  • Base cost: 1 credit (sheet) + 6 credits (2 images) = 7 credits
  • With ZDR enabled: 7 credits (base) + 1 credit (sheet) + 2 credits (2 images) = 10 credits

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DPT-2 mini

is a lightweight model that consumes fewer credits than other parsing models. The number of credits used to parse a document is based on the number of pages and the features used in parsing, and is rounded up to the nearest tenth decimal place.
FeatureCredit CostNotes
Parsing1.5 credits/pageEach page processed includes parsing.
ZDR (HIPAA/BAA)+1 credit/pageAdditional charge when enabled.
Available on Team and Enterprise plans.

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Credit Costs for the Extract API

This section explains credit use for this API: The number of credits used to extract data is based on both the number of input characters and output characters, and is rounded up to the nearest tenth decimal place.
FactorCredit CostNotes
5,000 input characters1 creditInput characters are the number of characters in the Markdown file that is passed to the API.
1,000 output characters1 creditOutput characters are the number of characters in the extraction object returned by the API, excluding whitespace used for indentation. (Other spaces, like the spaces after colons in key-value pairs, are not removed.)
Formula Here is the formula used to calculate the credit cost: 
credits = (input characters ÷ 5,000) + (output characters ÷ 1,000)
Result is rounded up to the nearest tenth decimal place.

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Sample Cost for the Extract API

Input Characters Let’s say you run the API on a Markdown file with the following content. The file has 2,270 characters. Therefore, the number of input characters is 2,270. 
<a id='2800ae73-bd32-4c54-910d-755f25541b15'></a>\n\nAROMA CAFE\n1211 Green Street\nNew York, NY 10005\n\n<a id='b7c067c1-4c96-4f07-8a2e-f3557aeb9b95'></a>\n\n12/27/2019\n\n<a id='9d2262d5-9319-41f1-9c69-e7ba0b726f9a'></a>\n\n08:26 PM\n\n<a id='8dfee4e4-c1a1-4fc8-9525-8c0352697e90'></a>\n\nTAB 8          HOST MAGGIE\n\n<a id='25f864af-7281-4c83-95bd-2e499dd8ee0d'></a>\n\nAMEX ##########19883\n\n<a id='4486463b-f5e3-487b-b9df-4959587c5091'></a>\n\n<table>\n  <tr>\n    <th>QTY</th>\n    <th>DESC</th>\n    <th>AMT</th>\n  </tr>\n  <tr>\n    <td>1</td>\n    <td>Americano</td>\n    <td>$3.19</td>\n  </tr>\n  <tr>\n    <td>1</td>\n    <td>Almond Scone</td>\n    <td>$1.99</td>\n  </tr>\n  <tr>\n    <td>1</td>\n    <td>16oz Bottle Water</td>\n    <td>$2.99</td>\n  </tr>\n</table>\n\n<a id='91b1d921-163e-406b-bf7f-a1731f706e1c'></a>\n\nAMT: $8.70\n\nSUBTOTAL: $8.17\nTAX: $0.53\n\nBALANCE: $8.70\n\n<a id='7bcc9a3e-c688-4ff2-a5b0-bfea57d25f3c'></a>\n\nSummary : This image displays a barcode consisting of a series of vertical black and white lines, used for encoding information in a machine-readable format.\n\nbarcode:\n  Barcode Details :\n    • The barcode is composed of alternating black and white vertical bars of varying thickness.\n    • No human-readable numeric or alphanumeric string is visible below or above the barcode.\n    • Barcode type is not explicitly indicated; the pattern resembles a standard linear barcode (e.g., Code 128 or EAN-13), but cannot be definitively identified without further context.\n    • The barcode contains approximately 60–70 modules (individual bars and spaces).\n    • Quiet zones (blank margins) are present on both the left and right sides of the barcode.\n    • The barcode is horizontally oriented and centered on a white background.\n    • No additional text, logo, or annotation is present.\n\nAnalysis :\n  • The barcode is designed for machine scanning and does not convey any human-readable information in this image.\n  • The absence of a numeric string or label means the encoded data cannot be determined visually.\n  • The presence of quiet zones and consistent bar height suggests it is formatted for standard retail or inventory use.\n\n<a id='d06c76e1-fb44-4efb-89b7-f7eedd976062'></a>\n\nSAMPLE RECEIPT
Output Characters Let’s say you extract multiple fields from the Markdown file, and the following is the content in the extraction object returned by the API. The response has 475 characters. Therefore, the number of output characters is 475. 
{'merchant': {'name': 'AROMA CAFE', 'address': '1211 Green Street', 'city_state_zip': 'New York, NY 10005'}, 'transaction': {'date': '2019-12-27', 'time': '20:26', 'payment_method': 'AMEX ##########19883', 'tab_host': 'TAB 8 HOST MAGGIE'}, 'items': [{'qty': '1', 'desc': 'Americano', 'amt': '3.19'}, {'qty': '1', 'desc': 'Almond Scone', 'amt': '1.99'}, {'qty': '1', 'desc': '16oz Bottle Water', 'amt': '2.99'}], 'totals': {'subtotal': '8.17', 'tax': '0.53', 'total': '8.70'}}
Calculate the Total Now that you have your input and output character counts, you can calculate the credit cost:
StepCalculationResult
Input credits2,270 ÷ 5,0000.454
Output credits475 ÷ 1,0000.475
Total (before rounding)0.454 + 0.4750.929
Final costRound up to nearest tenth decimal place1.0 credit

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Credit Costs for the Build Extract Schema API

This section explains credit use for this API: The number of credits used to build an extraction schema is based on both the number of input characters and output characters, and is rounded up to the nearest tenth decimal place.
FactorCredit CostNotes
5,000 input characters1 creditInput characters are the combined total number of characters in the markdowns, markdown_urls, prompt, and schema parameters.
1,000 output characters1 creditOutput characters are the number of characters in the schema returned by the API.
Formula Here is the formula used to calculate the credit cost: 
credits = (input characters ÷ 5,000) + (output characters ÷ 1,000)
Result is rounded up to the nearest tenth decimal place.

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Sample Cost for the Build Extract Schema API

Let’s say you have an existing schema built from two bank statements. You want to add and remove some fields in the schema, so you call the API to refine the schema. Input Characters The API includes the following parameters.
ParameterContentCharacters
markdownsThe parsed output of the first bank statement9,116
markdownsThe parsed output of the second bank statement7,314
schemaThe existing extraction schema that you want to refine9,089
promptInstructions to add and remove specific fields214
Total25,733
Output Characters Running the API call generates the following updated schema.
ContentCharacters
Updated schema8,585
Calculate the Total Now that you have your input and output character counts, you can calculate the credit cost.
StepCalculationResult
Input credits25,733 ÷ 5,0005.1466
Output credits8,585 ÷ 1,0008.585
Total (before rounding)5.1466 + 8.58513.7316
Final costRound up to nearest tenth decimal place13.8 credits

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Credit Costs for the Classify API

This section explains credit use for this API: The number of credits used to classify a document is based on the number of pages, and is rounded up to the nearest tenth decimal place.
FactorCredit CostNotes
Per page0.5 credits/pageEach page processed by the Classify API consumes 0.5 credits.
Formula Here is the formula used to calculate the credit cost: 
credits = number of pages × 0.5
Result is rounded up to the nearest tenth decimal place.
Example: A 10-page document costs 10 × 0.5 = 5.0 credits.

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Credit Costs for the Section API

This section explains credit use for this API: The number of credits used to section a document is based on both the number of input characters and output characters, and is rounded up to the nearest tenth decimal place.
FactorCredit CostNotes
5,000 input characters1 creditInput characters are the number of characters in the Markdown file passed to the API.
1,000 output characters1 creditOutput characters are the number of characters in the table_of_contents field returned by the API.
Formula Here is the formula used to calculate the credit cost: 
credits = (input characters ÷ 5,000) + (output characters ÷ 1,000)
Result is rounded up to the nearest tenth decimal place.

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Credit Costs for the Split API

This section explains credit use for this API: The number of credits used to split documents is based on the number of input characters, and is rounded up to the nearest tenth decimal place.
FactorCredit CostNotes
5,000 input characters1 creditInput characters are the number of characters in the Markdown file that is passed to the API.
Formula Here is the formula used to calculate the credit cost: 
credits = (input characters ÷ 5,000) 
Result is rounded up to the nearest tenth decimal place.

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Overages

Explore Plan If you’re on the Explore plan, you can only use the credits you have purchased. If you run out of credits, you can purchase additional credits to continue using . Team Plan (Subscription) If you’re on a Team plan (a subscription plan), you have a pool of extra credits to draw from if you exceed your allocation for a billing cycle. This pool can include:
  • Transferred credits: Credits from a previous plan that carried over when you upgraded (for example, unused Explore credits).
  • Prepaid credits: “Pay-As-You-Go” credits purchased in advance. Prepaid credits cost $0.01 per credit (US) or $0.013 per credit (EU) and expire 1 year from the purchase date.
Credits that expire soonest are consumed first. For example, if you have 500 transferred Explore credits expiring in 2 months and 1,000 prepaid credits expiring in 10 months, the transferred credits are consumed first.

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Auto Recharge

Use Auto Recharge to automatically purchase credits when your balance falls below a set threshold. Auto Recharge is available on the Explore and Team plans. Auto Recharge is enabled by default on Team plans. It is disabled by default on the Explore plan.

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Auto Recharge Best Practices

Set your threshold high enough to cover your largest expected API call. If your threshold is too low, Auto Recharge may not trigger before your balance is exhausted, and the API call will return a 402 status (Payment Required). For example, if a typical job consumes 1,500 credits, set your threshold above 1,500 credits.

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How to Manage Auto Recharge

  1. Log in to https://va.landing.ai.
  2. Go to the Plan & Billing page (to navigate there manually, click your profile icon at the bottom left corner of the page and click Plan & Billing).
  3. If you’re not currently in the correct organization, select your organization from the drop-down menu.
  4. Click the Plan tab.
  5. Click Add Credits. (If you’re on the Explore plan, click Buy Credits.)
  6. If Auto Recharge is not already enabled, turn on Enable Auto Recharge.
  7. In the When credit balance goes below field, enter the threshold that will trigger Auto Recharge. For example, entering 5,000 means credits are purchased automatically when your balance reaches 5,000 or fewer. By default, this is 10% of the credits allocated for your billing cycle.
  8. In the Add to field, enter the number of credits you want to purchase. By default, this is 100% of the credits allocated for your billing cycle.
  9. Click Next and follow the on-screen prompts.

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Upgrade Team Plans

You can upgrade your Team plan from one tier to another. For example, you can upgrade from the tier that includes 55K credits per month to the tier that includes 110K credits per month. If you upgrade your Team plan, the changes take effect immediately.

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What to Expect When You Upgrade

Your current billing cycle ends:
  • Your current billing cycle ends on the upgrade date.
Your new billing cycle starts:
  • A new billing cycle starts on the upgrade date.
  • You are charged for the new plan.
  • Your unused credits from the previous plan are transferred to the allocation for the new billing cycle and expire at the end of that cycle. These transferred credits can be transferred again if you upgrade before they expire.

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How to Upgrade Your Plan

  1. Log in to https://va.landing.ai/home.
  2. Go to the Plan & Billing page (to navigate there manually, click your profile icon at the bottom left corner of the page and click Plan & Billing).
  3. If you’re not currently in the correct organization, select your organization from the drop-down menu.
  4. Click the Plan tab.
  5. Click Manage > Change Plan.
  6. Select the plan you want and follow the on-screen prompts.

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Downgrade Team Plans

You can downgrade your Team plan from one tier to another. If you downgrade your Team, the changes take effect at the end of the current billing cycle. If you have unused credits when you downgrade, those credits do not transfer to your new plan. You have until the end of your current billing cycle to use the remaining credits.

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How to Downgrade Your Plan

  1. Log in to https://va.landing.ai/home.
  2. Go to the Plan & Billing page (to navigate there manually, click your profile icon at the bottom left corner of the page and click Plan & Billing).
  3. If you’re not currently in the correct organization, select your organization from the drop-down menu.
  4. Click the Plan tab.
  5. Click Manage > Change Plan.
  6. Select the plan you want and follow the on-screen prompts.

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Credit Expiration

Credit TypeExpiration
Free credits included in the Explore planExpire 90 days after you create your account
”Pay-As-You-Go” Credits Purchased (includes credits purchased via Auto Recharge)Expire 1 year from the purchase date
Credits allocated as part of a subscription or Enterprise planCredits are allocated at the start of each billing cycle (for subscription plans) or subscription term (for Enterprise plans). Unused credits expire at the end of that period.

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FAQs

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Plans, Credits, and Billing

Credits are usage units that get consumed each time you process a document. Every document processing task—like parsing or field extraction—uses credits.
The cost of a credit depends on your plan. Each plan progressively includes more credits per dollar.
PlanMonthly
Explore1 credit per 1¢
Team1.1 credits per 1¢
EnterpriseContact us
Yes. When you sign up, you’re automatically on the Explore plan, which includes 1000 free credits. These credits are perfect for exploring the ADE document processing capabilities, building prototypes, and testing how ADE integrates with your workflow.
Each ADE plan is designed to meet the volume and feature needs of a different use case.If you’re a solo developer, the Explore plan might be best fit for you. But if you’re processing a high number of documents each month and need zero data retention, then the Team plan might be better suited for you.
If you start on the Explore plan and upgrade to another plan, unused Explore credits are transferred to your account and are consumed if you go over the allocated credits for your billing cycle.
No, you do not need to put down a credit card to get started with ADE! When you sign up, you’re automatically on the Explore plan, which includes free credits and doesn’t require upfront payment.
You are billed based on the number of credits consumed by your API requests, regardless of how you interact with ADE. Whether you call the API directly, use one of our libraries, or test in the Playground, all requests count toward your credit usage.
Yes. Whenever an API operation results in partial credits, the cost is rounded up to the nearest tenth decimal place.For example, if a calculation results in 1.67 credits, the cost is rounded up to 1.7 credits.
If you were on the original “pay-as-you-go plan” and added funds before the credit-based system was implemented, your funds have been converted to credits.The conversion is $0.01 to 1 credit, which ensures that you retain your original pricing of parsing costing $0.03 per page.If you were on an enterprise plan before the credit-based system was implemented, there are no changes to your plan.
Credits are consumed based on the number of pages processed.When processing PDFs, a page (regardless of dimensions) is simply a page in the PDF.When processing images, each image counts as a page.
All billing is securely processed through Stripe.For Team plans, you’ll be charged at the beginning of each billing cycle and immediately receive your credits for that period.
Yes, you can resubscribe to a Team plan when your organization is in “read-only” mode.To resubscribe, click the Re-subscribe button that displays at the top of the page. Or, resubscribe on the Plan & Billing page:
  1. Log in to https://va.landing.ai/.
  2. Go to the Plan & Billing page (to navigate there manually, click your profile icon at the bottom left corner of the page and click Plan & Billing).
  3. If you’re not currently in the correct organization, select your organization from the drop-down menu.
  4. Click the Re-subscribe button and follow the on-screen prompts.
Yes, you can cancel your subscription to a Team plan. If you cancel your subscription, the cancellation takes effect at the end of the current billing cycle.Once the cancellation is in effect, the organization is in “read-only” mode.To cancel a subscription:
  1. Log in to https://va.landing.ai/.
  2. Go to the Plan & Billing page (to navigate there manually, click your profile icon at the bottom left corner of the page and click Plan & Billing).
  3. If you’re not currently in the correct organization, select your organization from the drop-down menu.
  4. Go to Manage > Cancel Subscription and follow the on-screen prompts.
If you are on a Team plan, you can update your billing information, including your credit card and billing address, directly in the user interface.To do this:
  1. Log in to https://va.landing.ai/.
  2. Go to the Plan & Billing page (to navigate there manually, click your profile icon at the bottom left corner of the page and click Plan & Billing).
  3. If you’re not currently in the correct organization, select your organization from the drop-down menu.
  4. Click the Billing tab.
  5. To update your credit card information, click Update Card. Update your information in the pop-up window and click Save card. Update Card
  6. To update your billing address, click Manage. This opens your billing information in Stripe. Manage Billing
  7. Click Update Information. Update your billing information and click Save. Update Billing Information
If you are on an Enterprise plan and need to update your payment information or billing address, contact support@landing.ai.
No. does not collect or remit sales tax, VAT, or GST on invoices for . Our invoices are issued by a U.S. entity. If your local laws require tax on digital services, you are responsible for assessing, reporting, and paying any such taxes to your local authority (including reverse-charge where applicable).If you have questions about your obligations, please consult your tax advisor or local tax authority.
Not at this time. We do not display customer tax IDs on invoices.
is not currently registered to collect VAT/GST. Prices are quoted exclusive of taxes, and customers remain responsible for any taxes due locally (e.g., under reverse-charge rules).
No. For compliance and audit integrity, issued invoices cannot be modified or reissued. Please make sure your billing profile is correct before your next invoice is created.
Pricing plans change over time. This page documents only currently available plans. If you are on a plan that is no longer offered, you remain on your current plan. For questions, contact support@landing.ai.

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General Questions about Agentic Document Extraction

Yes, ADE can parse text from multiple languages. To see the full list of supported languages, go to Supported Languages.
Yes, ADE can parse handwritten text, including handwritten text in different languages.
ADE supports HIPAA compliance on its Team and Enterprise plans. To ensure HIPAA compliance, you must:
  • Enable the Zero Data Retention (ZDR) option.
  • Have a signed Business Associate Agreement (BAA) in place with LandingAI. To initiate the BAA process, submit your request through the form on the Organization Settings page (available after ZDR is enabled).
To learn more about our HIPAA compliance, check out our Trust Center and Security & Compliance page.
ADE supports zero data retention (ZDR) on its Team and Enterprise plans.To learn more about the ZDR option, check out Zero Data Retention.
LandingAI is SOC 2 Type II compliant. To learn more, check out our Trust Center and Security & Compliance page.