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This page covers what the plans cost and how billing works. To see how many credits each API call consumes, go to Credit Consumption for ADE v2 or Credit Consumption for ADE v1. To see what your organization has already consumed, go to Monitor Credit Usage.

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Pricing

uses credit-based pricing. On the Explore and Team plans, a credit costs $0.01 ($1 buys 100 credits). Enterprise plans have custom pricing; for details, contact us. All users start on our pay-as-you-go Explore plan with free credits. After that, you can stay on the Explore plan and buy credits as needed, or upgrade to a Team or Enterprise plan. See the full plan details and upgrade in the app.
For EU users: The pricing is the same for both US and EU regions. EU users can see plan details and upgrade in the EU app. We price in US dollars across all regions. Your payment will be processed in USD using current exchange rates.

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How Costs Are Calculated

Every API call and Playground run consumes credits. The cost of a call is the credits it consumes multiplied by the credit price:

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Plans

ExploreTeamEnterprise
CostPay-as-you-go
Start with 1000 free credits		Credit packs start at $250/moContact us
Core Capabilities
Parsing
view supported file formats		✓✓✓
Intelligent Layout✓✓✓
Structured Field Extraction✓✓✓
List Extraction✓✓✓
Table Extraction✓✓✓
Figure Summaries✓✓✓
Visual Grounding✓✓✓
Document Splitting✓✓✓
Multilingual Documents✓✓✓
Custom Processing Pipeline✓
Organization Management & Support
Users1Unlimited usersUnlimited users
Support LevelCommunityEnhancedDedicated
Security & Deployment
Rate Limits
see more details		BaseEnhancedCustom
Zero Data Retention (ZDR)✓✓
HIPAA (BAA) (inc. ZDR)✓✓
VPC and On-Prem Deployments✓
SLA & Uptime Guarantees✓
Single Sign-On (SSO)
see more details		✓

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Overages

Explore Plan If you’re on the Explore plan, you can only use the credits you have purchased. If you run out of credits, you can purchase additional credits to continue using . Team Plan (Subscription) If you’re on a Team plan (a subscription plan), you have a pool of extra credits to draw from if you exceed your allocation for a billing cycle. This pool can include:
  • Transferred credits: Credits from a previous plan that carried over when you upgraded (for example, unused Explore credits).
  • Prepaid credits: “Pay-As-You-Go” credits purchased in advance. Prepaid credits cost $0.01 per credit and expire 1 year from the purchase date.
Credits that expire soonest are consumed first. For example, if you have 500 transferred Explore credits expiring in 2 months and 1,000 prepaid credits expiring in 10 months, the transferred credits are consumed first. To top up your balance automatically instead of buying credits manually, use Auto Recharge.

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Upgrade Team Plans

You can upgrade your Team plan from one tier to another. For example, you can upgrade from the tier that includes 55K credits per month to the tier that includes 110K credits per month. If you upgrade your Team plan, the changes take effect immediately.

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What to Expect When You Upgrade

Your current billing cycle ends:
  • Your current billing cycle ends on the upgrade date.
Your new billing cycle starts:
  • A new billing cycle starts on the upgrade date.
  • You are charged for the new plan.
  • Your unused credits from the previous plan are transferred to the allocation for the new billing cycle and expire at the end of that cycle. These transferred credits can be transferred again if you upgrade before they expire.

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How to Upgrade Your Plan

  1. Log in to https://ade.landing.ai/home.
  2. Go to the Plan & Billing page (to navigate there manually, click your profile icon at the bottom left corner of the page and click Plan & Billing).
  3. If you’re not currently in the correct organization, select your organization from the drop-down menu.
  4. Click the Plan tab.
  5. Click Manage > Change Plan.
  6. Select the plan you want and follow the on-screen prompts.

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Downgrade Team Plans

You can downgrade your Team plan from one tier to another. If you downgrade your Team, the changes take effect at the end of the current billing cycle. If you have unused credits when you downgrade, those credits do not transfer to your new plan. You have until the end of your current billing cycle to use the remaining credits.

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How to Downgrade Your Plan

  1. Log in to https://ade.landing.ai/home.
  2. Go to the Plan & Billing page (to navigate there manually, click your profile icon at the bottom left corner of the page and click Plan & Billing).
  3. If you’re not currently in the correct organization, select your organization from the drop-down menu.
  4. Click the Plan tab.
  5. Click Manage > Change Plan.
  6. Select the plan you want and follow the on-screen prompts.

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Credit Expiration

Credit TypeExpiration
Free credits included in the Explore planExpire 90 days after you create your account
”Pay-As-You-Go” Credits Purchased (includes credits purchased via Auto Recharge)Expire 1 year from the purchase date
Credits allocated as part of a subscription or Enterprise planCredits are allocated at the start of each billing cycle (for subscription plans) or subscription term (for Enterprise plans). Unused credits expire at the end of that period.

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FAQs

Credits are usage units that get consumed each time you process a document. Every document processing task—like parsing or field extraction—uses credits.
A credit costs 1¢: $1 buys 100 credits on the Explore and Team plans, in both the US and EU regions. Enterprise plans have custom pricing; contact us.
Yes. When you sign up, you’re automatically on the Explore plan, which includes 1000 free credits. These credits are perfect for exploring the ADE document processing capabilities, building prototypes, and testing how ADE integrates with your workflow.
Each ADE plan is designed to meet the volume and feature needs of a different use case.If you’re a solo developer, the Explore plan might be best fit for you. But if you’re processing a high number of documents each month and need zero data retention, then the Team plan might be better suited for you.
If you start on the Explore plan and upgrade to another plan, unused Explore credits are transferred to your account and are consumed if you go over the allocated credits for your billing cycle.
No, you do not need to put down a credit card to get started with ADE! When you sign up, you’re automatically on the Explore plan, which includes free credits and doesn’t require upfront payment.
You are billed based on the number of credits consumed by your API requests, regardless of how you interact with ADE. Whether you call the API directly, use one of our libraries, or test in the Playground, all requests count toward your credit usage.
Yes. Whenever an API operation results in partial credits, the cost is rounded up to the nearest tenth decimal place.For example, if a calculation results in 1.67 credits, the cost is rounded up to 1.7 credits.
If you were on the original “pay-as-you-go plan” and added funds before the credit-based system was implemented, your funds have been converted to credits.The conversion is $0.01 to 1 credit, which ensures that you retain your original pricing of parsing costing $0.03 per page.If you were on an enterprise plan before the credit-based system was implemented, there are no changes to your plan.
Credits are consumed based on the number of pages processed.When processing PDFs, a page (regardless of dimensions) is simply a page in the PDF.When processing images, each image counts as a page.
All billing is securely processed through Stripe.For Team plans, you’ll be charged at the beginning of each billing cycle and immediately receive your credits for that period.
This can happen when you pay with Stripe Link, Stripe’s digital wallet. Link charges your primary card, which may differ from a card you typed at checkout, and it may charge a backup card if your primary card is declined.To guarantee a specific card is used, enter that card directly at checkout instead of using Link.
Yes, you can resubscribe to a Team plan when your organization is in “read-only” mode.To resubscribe, click the Re-subscribe button that displays at the top of the page. Or, resubscribe on the Plan & Billing page:
  1. Log in to https://ade.landing.ai/.
  2. Go to the Plan & Billing page (to navigate there manually, click your profile icon at the bottom left corner of the page and click Plan & Billing).
  3. If you’re not currently in the correct organization, select your organization from the drop-down menu.
  4. Click the Re-subscribe button and follow the on-screen prompts.
Yes, you can cancel your subscription to a Team plan. If you cancel your subscription, the cancellation takes effect at the end of the current billing cycle.Once the cancellation is in effect, the organization is in “read-only” mode.To cancel a subscription:
  1. Log in to https://ade.landing.ai/.
  2. Go to the Plan & Billing page (to navigate there manually, click your profile icon at the bottom left corner of the page and click Plan & Billing).
  3. If you’re not currently in the correct organization, select your organization from the drop-down menu.
  4. Go to Manage > Cancel Subscription and follow the on-screen prompts.
If you are on a Team plan, you can update your billing information, including your credit card and billing address, directly in the user interface.To do this:
  1. Log in to https://ade.landing.ai/.
  2. Go to the Plan & Billing page (to navigate there manually, click your profile icon at the bottom left corner of the page and click Plan & Billing).
  3. If you’re not currently in the correct organization, select your organization from the drop-down menu.
  4. Click the Billing tab.
  5. To update your credit card information, click Update Card. Update your information in the pop-up window and click Save card. Update Card
  6. To update your billing address, click Manage. This opens your billing information in Stripe. Manage Billing
  7. Click Update Information. Update your billing information and click Save. Update Billing Information
If you are on an Enterprise plan and need to update your payment information or billing address, contact support@landing.ai.
No. does not collect or remit sales tax, VAT, or GST on invoices for . Our invoices are issued by a U.S. entity. If your local laws require tax on digital services, you are responsible for assessing, reporting, and paying any such taxes to your local authority (including reverse-charge where applicable).If you have questions about your obligations, please consult your tax advisor or local tax authority.
Not at this time. We do not display customer tax IDs on invoices.
is not currently registered to collect VAT/GST. Prices are quoted exclusive of taxes, and customers remain responsible for any taxes due locally (e.g., under reverse-charge rules).
No. For compliance and audit integrity, issued invoices cannot be modified or reissued. Please make sure your billing profile is correct before your next invoice is created.
Pricing plans change over time. This page documents only currently available plans. If you are on a plan that is no longer offered, you remain on your current plan. For questions, contact support@landing.ai.