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Support Resources

In addition to the documentation in this site, use the following resources to learn more about .

Discord

Share your scripts, ask questions, and get feedback from other programmers in our developer-focused Discord server.

Scripts & Demos

Use our repo of scripts and notebooks to guide you through real-world document extraction use cases.

YouTube

Watch demos and video tutorials from our Machine Learning Experts. Plus, get the latest feature announcements from Dr. Andrew Ng!

Community

Join the LandingAI community to connect with other users and get the latest updates.

Submit a Support Ticket

If you experience an issue with , send an email to support@landing.ai. To help us troubleshoot your issue, include this information in your email:
  • The email address for your account, found in your profile page
  • The document you were processing when the issue occurred
  • The processing method you were using when the issue occurred:
    • API call: Include your script or command.
    • Library: Include your script and the library version.
    • Playground: Include the link to the results. To get this, click the Share Results icon in the top right corner of the page and enable sharing. Share Results

Delete Account

To delete your account, send an email with your request to support@landing.ai. Use the email address you used to sign up for .