Support Resources

In addition to the documentation in this site, use the following resources to learn more about .

Submit a Support Ticket

If you experience an issue with , send an email to support@landing.ai. To help us troubleshoot your issue, include this information in your email:
  • The email address for your account, found in your profile page
  • The document you were processing when the issue occurred
  • The processing method you were using when the issue occurred:
    • agentic-doc library: Include your script and the library version.
    • API call: Include your script or command.
    • Playground: Include the link to the results. To get this, click the Share Results icon in the top right corner of the page and enable sharing. Share Results