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Use Auto Recharge to automatically purchase credits when your balance falls below a set threshold. If your organization runs out of credits, API calls fail with a 402 (Payment Required) status until you add more; Auto Recharge keeps a working balance so that doesn’t happen. Auto Recharge is available on the Explore and Team plans. It is enabled by default on Team plans and disabled by default on the Explore plan. To get an email about consumption instead of purchasing automatically, set a credit usage alert.

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Set the Right Threshold

Set your threshold high enough to cover your largest expected API call. If your threshold is too low, Auto Recharge may not trigger before your balance is exhausted, and the API call will return a 402 status (Payment Required). For example, if a typical job consumes 1,500 credits, set your threshold above 1,500 credits.

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Manage Auto Recharge

  1. Log in to https://ade.landing.ai.
  2. Go to the Plan & Billing page (to navigate there manually, click your profile icon at the bottom left corner of the page and click Plan & Billing).
  3. If you’re not currently in the correct organization, select your organization from the drop-down menu.
  4. Click the Plan tab.
  5. Click Add Credits. (If you’re on the Explore plan, click Buy Credits.)
  6. If Auto Recharge is not already enabled, turn on Enable Auto Recharge.
  7. In the When credit balance goes below field, enter the threshold that will trigger Auto Recharge. For example, entering 5,000 means credits are purchased automatically when your balance reaches 5,000 or fewer. By default, this is 10% of the credits allocated for your billing cycle.
  8. In the Add to field, enter the number of credits you want to purchase. By default, this is 100% of the credits allocated for your billing cycle.
  9. Click Next and follow the on-screen prompts.